If you are looking for a reliable and affordable insurance provider, you might want to consider progressive casualty insurance.
Progressive casualty insurance is a type of insurance that covers you for damages or injuries caused by accidents, natural disasters, vandalism, theft, or other events.
Progressive is one of the largest and most trusted insurance companies in the US, with over 80 years of experience and millions of satisfied customers.
Benefits of Progressive Casualty Insurance
Competitive rates and discounts: Progressive offers some of the lowest rates in the industry, and you can save even more by bundling your policies, paying in full, signing online, or using their Snapshot program.
You can also get discounts for being a good driver, a good student, a homeowner, a military member, or a loyal customer.
Customizable coverage options: Progressive lets you tailor your coverage to suit your needs and budget. You can choose from different levels of liability, collision, comprehensive, medical payments, uninsured/underinsured motorist, and personal injury protection.
24/7 customer service and claims support: Progressive has a dedicated team of customer service representatives and claims adjusters who are available 24/7 to assist you with any questions or issues. You can contact them by phone, email, chat, or social media.
Online tools and resources: Progressive offers a variety of online tools and resources to help you with your insurance needs. You can use their website, app, or chatbot to get a quote, compare plans, customize your coverage, view your documents, make changes, or renew your policy.
Loyalty rewards and perks: Progressive rewards its loyal customers with perks and benefits, such as accident forgiveness, small claim forgiveness, large accident forgiveness, deductible savings bank, and lifetime renewability.
How to Choose a Progressive Casualty Insurance Policy
Assess your risk level and coverage needs: Before you start shopping for a policy, you should assess your risk level and coverage needs.
Your risk level depends on factors such as your age, driving record, vehicle type, location, and mileage. Your coverage needs depend on factors such as your financial situation, personal preferences, and legal requirements.
Compare different plans and quotes: Once you have an idea of your risk level and coverage needs, you can start comparing different plans and quotes from progressive.
You can use their online tools and resources, such as their website, app, or chatbot, to get a quote, compare plans, customize your coverage, and see your discounts.
Read the policy details and fine print: Before you sign up for a policy, you should read the policy details and fine print carefully.
You should understand what is covered and what is not covered, what are the limits and exclusions, what are the terms and conditions, and what are your rights and responsibilities.
Ask questions and get advice from an agent: If you have any questions or doubts about your policy, you should ask questions and get advice from an agent. An agent can help you understand your policy better, and answer any queries or concerns you might have.
Progressive Casualty Insurance Reviews
“I have been with progressive for over 10 years and I have never had any issues. They have always been fair, fast, and friendly. They have great rates and discounts, and their customer service and claims support are excellent. I would highly recommend them to anyone looking for a good insurance company.”
“Progressive is the best insurance company I have ever dealt with. They have saved me a lot of money and hassle. They have always paid my claims promptly and without any problems. I was also given me accident forgiveness and other perks for being a loyal customer.”
Progressive casualty insurance has also received ratings and reviews from reputable sources, such as:
BBB (Better Business Bureau): Progressive has an A+ rating and accreditation from the BBB, which means that it meets the BBB standards for trust, honesty, transparency, and responsiveness.
Progressive has also received 1.18 out of 5 stars based on 283 customer reviews, and has resolved 1,075 complaints in the last 3 years.
J.D. Power: Progressive has received 3 out of 5 stars for overall customer satisfaction, policy offerings, price, billing process and policy information, interaction, and claims in the 2020 U.S. Auto Insurance Study.
Common progressive casualty insurance scams
Scammers may call or email you pretending to be progressive agents or representatives, and try to trick you into giving them your personal or financial information, or paying them fees or charges that you do not owe.
Individuals with malicious intent may attempt to submit inaccurate or exaggerated claims or lawsuits, alleging involvement in an accident with you. They might assert that they incurred damages or injuries due to your actions.
Scammers may try to steal your identity or money by using phishing or malware attacks that try to access your online account or devices.
Be cautious of fraudulent attempts to steer you toward imitation websites or apps resembling Progressive’s official platforms, aiming to gather your information or financial resources.
How to protect yourself from progressive casualty insurance scams
Verify contact legitimacy by checking Progressive’s official phone, email, or website. Ask for unique details only Progressive knows.
Report fraud to Progressive and authorities via fraud hotline, online complaint, or local law enforcement.
Secure personal info: strong passwords, updated security software, avoid unknown links, and shred sensitive documents.
Access your Progressive account using official website, app, or phone number to ensure authenticity and security.
Company’s contact information
| Category | Contact Information |
|---|---|
| Phone Number | Policy and customer service: 1-800-PROGRESSIVE (1-800-776-4737) |
| Claims: 1-888-240-9839 | |
| Address | Corporate Headquarters: The Progressive Corporation, 6300 Wilson Mills Rd., Mayfield Village, Ohio 44143 |
| Customer Service | Contact via chat, email, phone, or social media. Use online tools like website, app, or chatbot for policy management. |
| Policy Details | Offers auto, home, renters, condo, motorcycle, RV, boat, life, and more. Customize coverage and get discounts. |
| Email Address | General inquiries: progressive@progressive.com |
| Policy-related questions: progressive@email.progressive.com | |
| Fax Number | Customer service: 1-877-280-5587 |
| Claims: 1-866-428-2101 | |
| Operating Hours | 24/7/365 support via chat, email, phone, or social media. |
Progressive casualty insurance claims
Claim Process:
Initiate your claim online, via phone, or through the mobile app.
Provide details about the incident, including date, time, and involved parties.
Work with a claims representative for assessment and resolution.
Claim Status:
Track your claim status online or through the mobile app.
Receive updates from your assigned claims representative.
Required Documents for Claims:
Incident details: date, time, location.
Contact information for involved parties.
Photos or documentation supporting your claim.
Police report (if applicable).
Any relevant medical reports or estimates.
Average Claim Approval Time:
Approval times vary based on the complexity of the claim.
Simple claims may be approved quickly, while complex ones may take longer.
Work closely with your claims representative for accurate timelines.
Coverage Details at Progressive Casualty Insurance
Policy Exclusions:
Understand specific situations not covered by your policy.
Exclusions vary by policy type, so review them carefully.
Coverage Limits:
Know the maximum amount your policy will pay for covered losses.
Different coverage types may have distinct limits.
Deductibles:
Determine the amount you must pay before your coverage kicks in.
Higher deductibles often result in lower premium costs.
Add-ons or Riders:
Explore additional coverage options to tailor your policy.
Riders can provide extra protection beyond standard coverage.