Progressive is a leading U.S. insurer offering auto, home, life, and various insurance products to a vast customer base.
The company is known for its innovation, featuring customer-friendly tools like the Name Your Price tool, Snapshot program, and Progressive Loyalty Rewards program.
Beyond traditional offerings, Progressive provides a user-friendly mobile app, allowing customers to manage their insurance conveniently from anywhere.
Progressive Insurance App Features
The Progressive insurance app is a free and easy-to-use app that allows you to access and control your insurance policies from your smartphone or tablet.
With the Progressive insurance app, you can do the following things:
- View your coverages, discounts, ID cards, documents, and policy details.
- Report and add photos to a claim, and see the status updates.
- Pay your bill by credit card, debit card, checking account, and more.
- View your billing history and upcoming payment schedule.
- See your progress in Snapshot®, and get personalized feedback and tips to improve your driving.
- Quote or make a policy change, such as adding or removing a driver or vehicle, adjusting your coverages, or updating your payment information.
- Request roadside assistance, exactly when you need it most, and track the location and arrival time of the service provider.
- Take and submit photos of documents that we’ve requested from you, such as your driver’s license, registration, or proof of insurance.
- Get in touch with your agent and claims representative, and find their contact information and directions to their office.
- Start an auto insurance quote, and then buy online or over the phone.
Credit; Freepik
Progressive Insurance App Benefits
Convenience: Handle your insurance effortlessly, no need for calls or office visits. Save time with the app—pay bills, report claims, and request roadside assistance hassle-free.
Security: Ensure security with encryption and authentication. Log in conveniently using fingerprint or facial recognition if your device supports it.
Savings: Unlock savings through discounts, compare quotes, or enhance driving with Snapshot®. Stay fee-free by timely bill payments, policy updates, and document submissions.
Satisfaction: Enhance your experience viewing policy details, personalized feedback, and easy agent communication. Share your thoughts by rating, reviewing, and providing feedback to Progressive.
How to Use the Progressive Insurance App
Get the app: Find Progressive on the App Store (iPhone) or Google Play (Android). Please note, while accessible for most, it might not be compatible with older devices or operating systems.
Establish an account by selecting “Create Account” on the Progressive app login screen. Generate a User ID and password, which will function on both the app and website. If you already have an online account for our servicing website, utilize the same credentials for the app.
Access the app by inputting your User ID and password or utilizing fingerprint/facial recognition if supported. Opt for the “Remember Me” feature for persistent login, unless you manually log out or modify your password.
Explore the app: Navigate through the app by utilizing the menu icon in the top left corner or swiping left or right on the home screen. Access features by tapping icons or buttons or by following on-screen instructions.
Progressive Insurance App Reviews
The app has a 4.6-star rating on the App Store, and a 4.5-star rating on Google Play, based on thousands of ratings and reviews. Here are some of the comments from the app’s users:
- “I absolutely love this app! It simplifies everything – paying bills, checking my policy, reporting claims. The Snapshot feature helps me drive better and save money. I highly recommend it to all Progressive customers.”
- “This app is a lifesaver! It’s reliable and secure, letting me access my insurance info anytime. I can easily reach out to my agent or claims representative when needed. It’s user-friendly and a must-have for anyone with Progressive.”
- “This app is fantastic! It covers all my insurance needs and has some great extra features. I can compare quotes, request roadside assistance, and even snap photos of documents – all from my phone. It’s fast, smooth, and the best insurance app ever!”
Progressive Insurance App Customer Service
Phone: You can call the Progressive main number at 1-800-776-4737, or the Progressive roadside assistance number at 1-800-776-2778, and speak to a representative. You can also use the shortcut mobile number #776 with most carriers.
Chat: You can use the online chat feature on the Progressive website or app, and chat with a representative. The online chat hours are Monday to Friday, 6:30 a.m. to 10 p.m. ET, and Saturday and Sunday, 8 a.m. to 6 p.m. ET.
Email: You can send an email to Progressive customer service team at progressive@email.progressive.com and get a reply within 24 hours.
Mail: You can write a letter to the Progressive customer service team at Progressive, P.O. Box 6807, Cleveland, OH 44101-1807.
Comparison with Competitors
The Progressive insurance app is not the only insurance app available on the market.
There are many other insurance apps from different companies, such as GEICO, State Farm, Allstate, and more.
How does the Progressive insurance app compare with its competitors? Here are some of the advantages and disadvantages of the Progressive insurance app, compared with other insurance apps:
Advantages: The Progressive insurance app stands out with innovative features like the Name Your Price tool, Snapshot program, and Progressive Loyalty Rewards.
These let you personalize insurance, save money, and earn rewards. Users praise the app’s high rating, positive reviews, and user-friendly experience.
Disadvantages: Despite its strengths, the Progressive insurance app faces limitations and drawbacks affecting its performance.
Issues include availability, compatibility, and permissions, potentially excluding older devices or operating systems. Users may encounter bugs or errors leading to occasional crashes or freezes, impacting functionality.
Call to Action
Progressive customers and potential ones should download the free and user-friendly Progressive insurance app.
Enhances insurance experience, providing ease, speed, and cost-saving features.
Facilitates rewards earning and offers various benefits for users.
Enjoy the convenience and security of managing insurance on the go.
Download the app today to start reaping the benefits.
Progressive Insurance App Download
Downloading the Progressive insurance app is free and easy.
You can download the app from the App Store (for iPhones) or Google Play (for Android devices), by following these steps:
- Go to the App Store or Google Play on your device, and search for Progressive.
- Tap on the Progressive app icon, and then tap on the Install or Get button.
- Wait for the app to download and install on your device, and then tap on the Open or Launch button.
- Log in to the app with your User ID and password, or create an account if you do not have one.
- Enjoy the app and its features.
You can also download the app by texting APP to 99354 to get a download link on your phone, or by visiting the Progressive website and scanning the QR code with your device’s camera.
Frequently Asked Questions
What can I manage on the Progressive app? A: The app supports self-service for Auto, Motorcycle/ATV, Boat/PWC, RV/Trailer, Mobile Home, and Snowmobile policies. Limited functionality is available for Commercial Lines sole proprietor policies. Home, Renters, Condo, and Umbrella policies cannot be managed with the app.
How do I set up an account on the Progressive app? A: Tap “Create Account” on the login screen, then create a User ID and password. These credentials work on both the app and website. Existing online accounts can use the same credentials.
Will I stay permanently logged into the app? A: Choose “Remember Me” to stay logged in; otherwise, the app logs out after 15 minutes of inactivity for security.
How do I log in with my fingerprint or with facial recognition? A: Available on eligible Apple and Android devices with Touch ID or Face ID support. Select the option on the app’s login screen if your device is eligible.
How do I add a missing policy to my app account? A: If a policy is identified, confirm it by providing account information. For additional policies, contact Progressive for assistance.